1. Who we are (supplier information, ECTA section 43)
- Trading name: Blessed Apparel SA
- Legal status: sole proprietorship, owned by Shaun Roos
- Location: Cape Town, South Africa (online store, delivery only). Physical address for service of legal documents available on request.
- Email: [email protected] or [email protected]
- Phone / WhatsApp: 050 056 5911
- Website: this site
- VAT: not VAT registered
2. These terms
These terms apply when you buy from us through this website, WhatsApp, Facebook or email. By placing an order you agree to them. They are written to comply with the Consumer Protection Act 68 of 2008 (CPA), the Electronic Communications and Transactions Act 25 of 2002 (ECTA) and the Protection of Personal Information Act 4 of 2013 (POPIA). Nothing in them limits your rights under South African law.
3. Products and prices
We describe products and show images as accurately as we can. Mockup images show the design; printed colours may vary slightly. All prices are in South African Rand (ZAR) and are final: we are not VAT registered, so no VAT is added. Delivery fees are shown separately (see Shipping). If a price is clearly wrong because of an error, we will tell you before accepting your order and you may cancel.
4. How a contract is formed
You send us your order (item, size, colour, delivery option). We confirm the total, including delivery. The agreement is formed when you pay and we confirm receipt of payment. Printed-to-order items go into production only after payment.
5. Payment
Accepted methods: (a) debit or credit card (Visa, Mastercard) through our secure Yoco payment page, pay.yoco.com/blessed-apparel-sa, and other card payment gateways we may use (such as Paystack); (b) EFT to our Bank Zero account. Use reference BLS-YourSurname. Currency: ZAR only. Card payments are processed by the payment provider using secure, encrypted systems; we never see or store your full card details.
6. Delivery
See our Shipping & Delivery Policy. Risk passes to you on delivery.
7. Returns, refunds and warranty
See our Refunds & Returns Policy. Your CPA rights for defective goods (section 56) always apply.
8. Cancellation policy
- Before production/dispatch: you may cancel any order at no charge by WhatsApp or email. We refund you in full within 7 working days.
- Cooling-off (ECTA section 44): for goods bought online that are not made to your specifications, you may cancel within 7 days after delivery without reason. You pay only the direct cost of returning the goods.
- Printed-to-order and personalised items (e.g. tees, mugs, totes, caps printed for your order, engraved wristbands) are made to your specification. Under ECTA section 42(2) the cooling-off right does not apply to them once production has started, unless they are faulty or not as described.
- We may cancel an order if an item is unavailable or payment is not received within 3 days of confirmation; any payment made will be refunded in full.
9. Liability
We are not liable for indirect loss, except where the law (including the CPA) does not allow this to be limited.
10. Privacy
See our Privacy Policy.
11. Complaints and law
Please contact us first and we will try to resolve any problem quickly. You may also contact the National Consumer Commission or the Consumer Goods and Services Ombud. These terms are governed by the laws of the Republic of South Africa.
12. Contact
Blessed Apparel SA, email [email protected] or [email protected], WhatsApp/phone 050 056 5911.